Financial performance isn’t the only indicator of success. We take pride in managing our business responsibly for our customers, our stakeholders and our employees.
Our corporate responsibility strategy aims to improve business performance, build an open and honest culture and engage actively with stakeholders.
To achieve this we focus on six key areas:
Our strategy builds on the solid foundation provided by our Enterprise Behaviours and Code of Conduct.
To deliver on our strategy, we need to understand the direct and indirect impacts both positive and negative that are created through our operations, products and services. We also need to identify business opportunities that meet the needs of our employees, customers and other stakeholders in the future.
To achieve this, we are working to integrate environmental and social considerations into day-to-day business decision-making and operational practices. This will help build a customer-focused and ethical business. It will help us to engage openly with our stakeholders and lead to better decisions and improved business performance.
We believe this will add value to our business by reducing risk, improving our operational efficiency, productivity, products and customer service, as well as creating a great place to work.