September 2012 and became Chairman in 2014
Finance, Governance, M&A
Jim has over 30 years’ experience in business and finance gained from executive and senior positions principally within financial services. Jim was formerly Chief Executive Officer at CMC Markets PLC, Chief Operating Officer at Ashmore Group PLC, Group Finance Director at ICAP PLC and Deputy Group Finance Director and Group Treasurer at Sedgwick Group PLC. He is a chartered accountant and has extensive Non-Executive Director experience in a listed environment. He was previously Non-Executive Director at Aberdeen Asset Management PLC, Non-Executive Director at AON UK Limited and Non-Executive Director at Hermes Fund Managers Limited. He is the immediate past President of the Institute of Chartered Accountants of Scotland. His breadth of experience, credibility with key stakeholders and strong leadership qualities make him an effective Chairman.
Chairman of The Edinburgh Investment Trust PLC; Senior Independent Non-Executive Director of Crest Nicholson Holdings PLC; Senior Independent Non-Executive Director of Rathbone Brothers Plc and Rathbone Investment Management Limited and member of the Rathbone Brothers Plc Audit, Remuneration, Risk and Nomination Committees; Deputy Chairman of RBC Europe Limited; Chairman of Scottish Financial Enterprise; and Deputy Chairman of the Financial Services Advisory Board.
Finance, M&A, Retail Banking
David brings to the Board significant experience in retail banking gained from a career spanning more than 30 years and including executive and senior roles in both the UK and internationally. David was Group Finance Director of Alliance & Leicester plc for six years before becoming its Group Chief Executive. Following the acquisition of Alliance & Leicester plc by Banco Santander he was appointed Executive Director on the Board of Abbey National plc. His in-depth experience of retail banking and involvement in organisational, operational and structural change is invaluable as we execute our Group strategy. He has significant Non-Executive Director experience in a listed environment which has included Non-Executive Director of Bank of Ireland (UK) PLC, Non-Executive Director of easyJet plc, and Non-Executive Director of CMC Markets PLC.
Non-Executive Director of Ashmore Group plc, PayPal (Europe) S.a.r.l et Cie, S.C.A, Chairman of Homeserve Membership Ltd.; and Non-Executive Director of various companies within the Jerrold Holdings Limited group.
Governance, Financial Services Regulation, Risk
Clive has considerable experience of UK and global economic, banking and regulatory matters gained from an extensive career in banking and financial services regulation. He held senior executive and advisory positions with the FCA, the former Financial Services Authority and the Bank of England. He was previously Head of Supervision and an Executive Director of the Board of the FCA until May 2015. His strong understanding of the UK and global banking industry and related risks is invaluable to the Board.
Chairman at JP Morgan International Bank Limited; Non-Executive Director of The Prudential Assurance Company Limited; and Non-Executive Director at Ashmore Group plc.
David has over 30 years’ experience in debt capital markets, treasury and investor relations. He was previously Head of Group Funding and External Relations at Man Group PLC and spent a significant part of his career at JP Morgan where he held the positions of Assistant Vice President, Vice President and Managing Director. David is a founding partner of Pinnacle Partners Limited, a treasury consulting firm.
Director of Pinnacle Partners Limited and Trustee and Director of London Youth Rowing Limited.
Information Technology, Strategy
Paul is an accomplished IT professional with significant e-commerce, international and systems technology experience. In particular his understanding of how technology has changed consumer behaviour, how advances in digital technology can impact customer outcomes and his appreciation of the end-to-end customer journey in an omni-channel context is invaluable to the Group as we develop new products and digital capability. Paul is the John Lewis Partnership’s Chief Information Officer (CIO), responsible for leading and coordinating IT across the John Lewis, Waitrose and JLP Group. Prior to his CIO role, Paul was IT Director at John Lewis and previously CIO at British Airways for 10 years. Paul’s previous roles include Non-Executive Chairman of the Societe Internationale de Telecommunications Aeronautiques (SITA), the global provider of systems, solutions and telecommunications to the air transport industry, Non-Executive Director at P&O Ferries Limited, Chairman of the eSkills UK CIO Board and Chairman of the oneworld CIO Group which co-ordinated IT links across the ten airline oneworld Alliance partners.
CIO of the John Lewis Partnership and Non-Executive Director at Pets at Home Group plc.
Information Technology, Retail Banking, Strategy, Operations
Debbie has broad experience and knowledge gained over 20 years in the banking sector, particularly around information technology, complex project delivery, material outsourcing and strategy & planning. She has significant experience at a senior management level and is a strong advocate for customers and improving the customer experience by driving a change and transformation journey which has the customer as its core focus. Since joining the Group in 1997 Debbie has held a variety of positions including Head of Technology Governance, Head of Strategic Projects and Head of the Group’s Development Centre. She was Chief Information Officer from 2008 to 2011, she became Operations & IT Director in 2011, was appointed Executive Director in 2014 and Chief Operating Officer in 2015. Debbie was Acting Chief Executive Officer from February 2015 to June 2015 and during this period led the preparation for the demerger and IPO from NAB and was part of the management team who completed the transaction. She was previously a Non-Executive Director of the Scottish Court Service and is a Fellow of the Chartered Institute of Bankers.
Banking, Finance M&A, Strategy
David has significant international finance and banking experience gained from a career spanning almost three decades. David’s proven ability to build and transform businesses and lead strong management teams brings significant value to all of the Group’s stakeholders. Prior to joining the Group, David was Chief Executive Officer at Allied Irish Banks plc, one of the largest retail and commercial banks in Ireland. He was a former Chief Executive Officer of Standard Bank International with responsibility for operations in the UK, Europe, Latin America and Asia. He was also previously Head of Global Wholesale Banking Network with ING Group and President & Chief Executive Officer of the ING wholesale franchises in the United States and Latin America. David is a past President of the Banking and Payments Federation of Ireland and a past Director of the European Banking Federation. David’s broad-based skills, leadership, energy and strategic vision are invaluable to the Group as it continues its strategic journey and cultural transformation.
Finance, Financial Services Regulation, Strategy
Adrian has extensive financial, business leadership and general management experience gained from a career which has spanned a range of consumer and commercial financial services sectors and involved a variety of senior roles. Adrian’s experience of designing and implementing substantial change programmes and delivering transformational growth through simple customer focused visions and plans is aligned to the Group’s strategy. Having started his career with the Leeds Permanent Building Society and then Mercantile Credit, he became Managing Director of the Small Business Division at Sage Group plc. He was Chief Executive at Barclays Insurance and Managing Director of Commercial Banking within the Corporate Division of HBOS. Since 2011 Adrian has been Chief Executive Officer at Aegon UK having joined Aegon in 2009 as Group Business Development Director. He was previously on the boards of the Association of British Insurers and Scottish Financial Enterprise.
Director of various companies within the Aegon Group and a member of the FCA Practitioner Panel representing the life and pensions sector.
M&A, Marketing, Strategy
Fiona has over 28 years’ international business experience in leading complex, large scale business transformation and in managing the commercial, human resources and cultural aspects of change programmes. A substantial part of her career was at BP Group plc where she held various executive positions including latterly the role of President Retail, USA & Latin America. Fiona’s deep experience of operational business leadership, of transforming businesses and in understanding and managing the organisational design and people impacts of business change are invaluable to the Group as we focus on building a high performing, customer centric organisation and continue our cultural transformation.
Senior Independent Director of SThree plc and Non-Executive Director of Denholm Oilfield Services Limited.
Banking, Finance M&A, Strategy
Ian has considerable experience in finance, audit and advising on bank strategy from a corporate transaction perspective gained from a career spanning more than 20 years. He has held senior finance roles in HBOS plc and Lloyds Banking Group plc and has provided advice to boards considering significant corporate transactions. He joined the Group in November 2014 from Deloitte LLP where he was a partner specialising in financial services.
Teresa brings to the Board extensive financial, customer service and general management experience from across a range of industries including telecommunications, financial services and retail. She is a chartered management accountant and has a Doctorate in Accounting and Management Control. Teresa has a breadth of experience gained from executive leadership roles with BT Mobile, Sears plc, Eagle Star/Zurich Financial Services, Cable & Wireless, Reality & Accenture. She joined HSBC Group in 2006 and from 2010 was Deputy Head, Direct Bank & First Direct. Teresa also has strong board experience gained from her Non-Executive Director roles which have previously included Towergate Insurance Limited and PowerPlace Insurance Services Limited.
Non-Executive Director of Hastings Group Holdings PLC and Non-Executive Director, Chair of the Audit Committee and member of the Remuneration Committee, Nomination Committee and SHE Committee, of Yorkshire Water Services Limited.
Finance, M&A, Retail Banking, Risk
Tim brings to the Board over 20 years’ senior experience in retail financial services, including retail banking in both the UK and internationally. An Australian national, he is an experienced Chief Financial Officer, a chartered accountant and a Fellow of the Institute of Chartered Accountants of Australia. Tim was Managing Director at AMP International, responsible for AMP Bank and the Virgin Direct (now Virgin Money) joint venture. He began his career at Arthur Andersen working in Melbourne and Singapore, and in 1994 he joined Colonial Limited, the mutual financial services group, as Chief Taxation Counsel. He became Group Chief Financial Officer in 1997 and Executive Director of State Bank of NSW. Tim subsequently oversaw the IPO of Colonial and was involved in Colonial’s subsequent acquisition by Commonwealth Bank – at the time the largest acquisition in Australian corporate history. His previous Non-Executive Director board experience includes Friends Life Group Limited.
Chairman at Macquarie Bank International Limited and Non-Executive Director of Chubb Europe Group Limited, Monitise PLC and Access Bank UK Limited.